Last updated: September 2026

1. Introduction

Zuppy Stores (“Zuppy Stores”, “we”, “our” or “us”) respects your privacy. This Privacy Policy explains, in general terms, what information may be collected when you visit zuppystores.in, create an account, place an order, contact us or use our services, and how that information may be used.

2. Information We May Collect

Depending on how you use the website, we may receive information such as:

• Name and contact details.
• Billing and delivery address.
• Account login information that you choose to provide.
• Order, cart, payment-status and transaction-related information needed to process an order.
• Messages, support requests and information you voluntarily send to us.
• Information supplied for personalised or custom-print orders, such as text, images or artwork.
• Technical information such as browser, device, IP address, pages viewed and general usage information where collected by our website or service providers.

3. How We Use Information

We may use information to:

• Process and fulfil orders.
• Provide delivery and order-related communication.
• Provide customer support and handle returns or complaints.
• Manage customer accounts and website functionality.
• Process personalised or custom-print requests.
• Maintain website security, prevent misuse and troubleshoot technical issues.
• Improve products, services and the shopping experience.
• Send service-related communications and, where applicable, marketing communications in accordance with applicable settings and preferences.

4. Payments

Online payments may be processed through third-party payment gateways or financial service providers. Payment information may be handled by the applicable payment provider according to its own terms and privacy policy. Zuppy Stores uses payment information only as necessary for order processing, payment verification, reconciliation, refunds and related customer support.

5. Cookies and Similar Technologies

The website may use cookies or similar technologies for essential functions such as login, cart and checkout, as well as for analytics, performance, personalised features or advertising where those services are enabled. You can control certain cookies through your browser settings or through any cookie controls presented by the website.

Where third-party advertising or analytics services are used, those providers may process information according to their own policies.

6. Sharing of Information

We may share relevant information with service providers that help us operate the website and fulfil orders, such as payment processors, hosting providers, technology providers, logistics or delivery partners, customer-support providers and other vendors that are necessary for the requested service.

We may also disclose information where required by law, legal process or to protect the rights, property or security of customers, Zuppy Stores or others.

7. Data Retention

We keep information for as long as reasonably necessary for the purpose for which it was collected, including order records, customer support, accounting, security, legal and operational requirements.

8. Security

We take reasonable technical and organisational measures to protect information against unauthorised access, misuse, alteration or disclosure. No method of transmission or storage can be guaranteed to be completely secure.

9. Third-Party Links

Our website may contain links to third-party websites or services, including social networks, payment services and delivery-related services. We are not responsible for the privacy practices of third-party websites. Please review their privacy policies before providing information to them.

10. Children’s Privacy

Our website is intended for general shopping use and is not directed specifically to children. Where age restrictions apply to a product or service, the applicable requirements will be followed.

11. Your Choices

Depending on the applicable service and law, you may contact us to ask about the personal information associated with your account or order, request correction of inaccurate information, or raise a privacy-related concern. Some information may need to be retained for legal, accounting, security or transaction purposes.

12. Contact Us

Rakesh Communication
Kumarpur, Ashok Mor
West Bengal – 743349

Phone: 9821835038 / 6284541252
Email: info@zuppystores.in